Our Service is busy at the moment.

You probably have to wait for one week to get a reply to your electronic query. Our Phone Service and chat are also busy. We apologize for any inconvenience.

Service channels

Call Public Service Info

0295 000 (Mon-Fri 8 am to 9 pm, Sat 9 am to 3 pm)

The service is closed on Sundays and public holidays.

Ask a question with an SMS

If you have a speech or hearing impairment, you can send your question as an SMS to


Please type Kn at the beginning of your question. You will pay only your operator's local network, mobile call, or SMS fee. The service itself is free.

Other public services

The links below will help you search for information on the websites of authorities.


Public Service Info helps you to use the Suomi.fi Web service

The new Suomi.fi provides public services to all situations in your life at one address.

Do you wish to search for information?

Do you wish to use e-services?

kela.fi poliisi.fi maistraatti.fi te-palvelut.fi vero.fi trafi.fi Your municipality may also offer e-services – check the municipality's website.

Could you be a public servant?

Take our fun quiz to find out whether you could be a public servant.

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(in Finnish)


'Let’s not make a farce out of public services'

See the video
(in Finnish)

'Let’s not make a drama out of public services'

See the video
(in Finnish)